Contact
Contact us
Email info@americanlean.ai and we will reply within two business days. That address reaches us for everything: support, billing and refunds, licensing, and new engagements. Our postal address is 848 Brickell Avenue, Suite 950, Miami, FL 33131, United States.
Company details
American Lean Software Development LLC
848 Brickell Avenue, Suite 950
Miami, FL 33131
United States
Email: info@americanlean.ai
Entity type: Florida Limited Liability Company
Florida Document Number: L14000122771
EIN: 37-1763189
We operate remotely and on client sites across the United States, Europe, and Latin America, in English and Spanish.
What to contact us about
- Support and technical issues — access problems, download links, platform questions. Reply within two business days.
- Billing, refunds, and unrecognized charges — see our Refund Policy. Reply within two business days.
- Licensing — team and site licences for courses and software.
- Consulting and implementation — new AI or Lean Manufacturing engagements. Typically reviewed within seven business days, subject to fit assessment and current capacity.
- Privacy and data requests — access, correction, or deletion, as described in our Privacy Notice.
Send us a message
Or use the form below and we will get back to you at the address you provide.
Frequently asked questions
How quickly does American Lean respond?
Support and billing enquiries are answered within two business days. Enquiries about new consulting engagements are typically reviewed within seven business days, since acceptance depends on fit assessment and current capacity.
Where is American Lean located?
American Lean Software Development LLC is registered in Florida, United States, with its principal address at 848 Brickell Avenue, Suite 950, Miami, FL 33131. The team works remotely and on client sites across the United States, Europe, and Latin America.
Who do I contact about a charge on my card?
Email info@americanlean.ai. Charges from us appear on statements as AMERICANLEAN.AI, sometimes followed by a product code such as AMLEAN* SAAS. We identify any charge within two business days and refund it immediately if it was made in error.
What languages does American Lean work in?
English and Spanish, for both written support and consulting delivery.